Mayfield

Overview

Ever wondered where Australia’s Largest Cool Climate garden is? Wonder no more! Located 35 minutes from Bathurst, Mayfield Garden offers a great day out for the whole family. Explore hidden gems…

Ever wondered where Australia’s Largest Cool Climate garden is? Wonder no more!

Located 35 minutes from Bathurst, Mayfield Garden offers a great day out for the whole family.
Explore hidden gems across 16-hectares, from the 13 metre tall Obelisk, behind the waterfall to the Grotto and everything in between. The numerous pathways are designed to be explored, with many nooks-and-crannies to discover. The mobility-friendly Camellia Walk that provides access from the lower to the upper sections of the garden for those with mobility aids or prams. Play the interactive garden games or take a stroll and explore all Mayfield has to offer.

The 49-hectare Hawkins’ Family Garden opens for seasonal festivals and features the country’s second-largest English Box Hedge Maze, Cascade and Temple, Croquet Court and Rose Garden, and the Chinese Pagoda over Mayfield Lake.

Taste the experience at Mayfield Café. Enjoy the seasonal farm to table menu with produce grown on-site. Come for breakfast or lunch. Book your special events, private party, corporate function, or wedding, with Mayfield. Treat yourself to an exclusive, private tour for a behind-the-scenes look.

Mayfield Garden is open 363 days a year (9am – 4:30pm, final entry at 3pm.)

A quiet space is available at the venue/ facility

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have grab rails in the bathroom
Have handrails on all your stairways
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use organic (chemical and fragrance free) deodorisers in public areas and rooms
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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