Botanic Garden Coffs Harbour (North Coast Regional Botanic Garden)

Overview

An eco-accredited green oasis at the heart of Coffs Harbour - blending a unique mix of natural coastal forests, rainforests, rare native plants, international gardens, mangrove forests, glasshouse…

An eco-accredited green oasis at the heart of Coffs Harbour - blending a unique mix of natural coastal forests, rainforests, rare native plants, international gardens, mangrove forests, glasshouse plants and beautiful flowers everywhere! Flat wide paths for easy wheelchair and stroller access.

Lots to do for all ages:
Stroll and picnic in natural forest areas and planted gardens
Take a discovery walk to explore Indigenous plant use and more
Relax by the lake and at shady rest seats throughout the garden

Visitor Information Centre and Shop at the entrance with a range of local craftwork, gifts and plants for sale.

Inside the garden entrance are dining tables by a lawn, small ponds and pavilion/stage. The easy access garden areas near the entrance offer a window to the variety of plants that can be seen on longer walks around the garden.

To assist with mobility, wheelchairs (free hire) and an electric buggy with a volunteer driver (small fee) can be booked ahead at the Information Centre and Shop.

Covering 20 hectares, the garden is enveloped by the wide waterway of Coffs Creek at the end of Hardacre Street off Harbour Drive, just one kilometre from the city centre, a subtropical haven and an extension of Coffs Creek Walk.

A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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